8700 Privacy Policy: Protecting Your Data
At 8700, user privacy is more than a legal obligation — it is a genuine commitment. This policy explains how we collect, use, store, and protect your personal information when you use our platform in Malaysia.
Please read this policy carefully before using 8700's services. By continuing to use our platform, you agree to the terms set out here.
Information We Collect
At 8700, we collect various types of information to ensure a smooth and secure user experience. This includes:
- Account Information: Full name, email address, phone number, date of birth, and login credentials provided during registration.
- Device & Browser Information: IP address, device type, operating system, browser type, and language settings, used to help us optimise your mobile experience.
- Payment Details: Transaction details in Malaysian Ringgit (RM/MYR), local payment methods such as FPX, Touch 'n Go, and online banking. We do not store full card numbers.
- Cookies & Usage Data: Information about how you browse and interact with our site, including pages visited, time spent, and actions taken.
How We Use Your Information
Information collected by 8700 is used for the following purposes:
- Processing account registrations and verifying user identity.
- Securely processing payment transactions and withdrawals in MYR.
- Providing responsive customer support and resolving any technical issues.
- Sending important notifications related to your account, promotions, and service updates.
- Analysing usage patterns to improve platform quality and the overall user experience.
- Complying with applicable legal and regulatory requirements in Malaysia.
8700 will not sell your personal information to third parties for marketing purposes without your consent.
Cookies & Tracking
The 8700 platform uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, maintain login sessions, and analyse website traffic.
We use three types of cookies:
- Essential Cookies: Required for core platform functions such as login authentication and session security.
- Performance Cookies: Collecting anonymised data on how users interact with the site to help us improve our services.
- Functional Cookies: Saving user preferences such as language selection and display settings.
You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect certain platform features.
Data Storage, Security & Sharing
Your data security is our top priority at 8700. We use 256-bit SSL encryption to protect all data transmissions between your browser and our servers. Data is stored on secure servers with strict access controls.
We retain your personal data for as long as your account is active, or as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
Third-Party Sharing: 8700 may share information with trusted payment service providers, technology partners, and regulatory authorities where required by law. All third parties are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.
User Rights & How to Contact Us
As an 8700 user in Malaysia, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You may request that we correct any information that is inaccurate or incomplete.
- Right to Erasure: Under certain circumstances, you may request that we delete your personal data, subject to any applicable legal obligations.
- Right to Restrict Processing: You may request that we limit how we process your data in certain circumstances.
To exercise any of these rights, or if you have any privacy-related enquiries, please contact the 8700 support team via email: [email protected]. We will respond to your request within 14 business days.
This Privacy Policy may be updated from time to time. Any material changes will be communicated to users via a prominent notice on our platform. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
For more information, please visit the FAQ us or register an account to start using 8700's services safely.